About

We are a small team of talented professionals with a wide range of skills and experience. We love what we do, and we do it with passion. We look forward to working with you.

Ankit Patidar
(Sr. Technical In-charge)

Specialist of IT Support with 5 Years Experience in this field. Certified by- Comptia, RedHat, EC-Council.

Technical Support Engineer

You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support.

Responsibilities

Taking ownership of customer issues reported and seeing problems through to resolution.

Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues.

Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.

Experiences

SAGE University, Indore
(2016 – 2019)
as a Technical Person

Salasar Cyber Solution Pvt Ltd. (Unit of Salasar Group)
(2019 – Present)
as a Network Administrator